Frequently Asked Questions
Everything you need to know about shopping with Saltire Toys & Games.
What are your shipping times and costs?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. Shipping is free on all orders over $75.
What is your return policy?
We accept returns within 30 days of purchase, provided the items are in their original packaging and unused condition. Please contact our support team to initiate a return label.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are your toys and games safety certified?
Yes, all products sold at Saltire Toys & Games meet or exceed international safety standards, including ASTM and CE certifications, to ensure a safe play environment.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to the United Kingdom, North America, and select European countries. International shipping rates and delivery times vary by location.